International Research Workshop
An international research workshop on “e-Government and Public Service Delivery: Challenges, Opportunities and Recommendations” was held at IIM Trichy on 21st August, 2019. The workshop was co-hosted by Indian Institute of Management Tiruchirappalli, in association with Tamil Nadu e-Governance Agency (TNeGA). 20 participants from across the world participated. Experts in the area of common service centres in the context of e-Governance participated from different countries. Apart from presentations by experts, a panel discussion on making CSCs more effective was also part of the workshop.